Freeze dried candy | Cedar Crest | Frenzies | Soft Serve | Smoothies | Hot Chocolate
Last updated: 12.09.2025
Welcome to our online store. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by the following Terms of Use. Please read them carefully. If you do not agree, you should not use this website.
1. General Information
This website is owned and operated by Casimir’s - The Sweet Spot. These Terms of Use apply to all visitors, customers, and others who access or use this website.
We reserve the right to update or modify these Terms at any time. Your continued use of the site constitutes acceptance of any changes.
2. Eligibility
You must be at least 18 years old to make purchases on this website. By placing an order, you confirm that all information provided is accurate, complete, and current.
3. Product Information
We specialize in freeze-dried candy and related products.
Because our items are made in small batches:
We make every effort to describe products accurately, but we cannot guarantee that your screen displays colors or details exactly as they appear in person.
4. Food Allergy Notice
Our freeze-dried candy may include ingredients produced in facilities that also process:
If you have food allergies or sensitivities, you are responsible for reviewing ingredient lists and consuming at your own risk.
5. Order Acceptance
All orders placed through the website are subject to acceptance. We may refuse or cancel an order for reasons including:
If we cancel an order after payment, you will receive a full refund.
6. Pricing & Payment
Prices are listed in U.S. dollars and may change without notice.
We accept major payment methods as displayed at checkout.
We reserve the right to correct pricing errors. If an incorrect price is listed, we may cancel the order and issue a refund.
7. Shipping & Delivery
We strive to ship orders promptly. Actual delivery times may vary due to:
Once a package is handed to the carrier, we are not responsible for delays, loss, or damage caused by the shipping company.
If your package was damaged in transit, please contact us within 48 hours with photos so we can assist.
8. Meltable & Fragile Products
Freeze-dried candy is delicate and can break, crumble, or settle during shipping. Some pieces may arrive broken—this is normal and not considered damage.
We do not guarantee arrival of products in perfect shape.
During warm weather, certain items may melt or become sticky. By ordering during hot temperatures, you accept this risk.
9. Returns, Refunds & Exchanges
Due to the nature of food products, all sales are final.
We do not accept returns or exchanges.
However, if a product arrives incorrect or defective, email us at casimirsweetspot@gmail.com within 48 hours of delivery, and we will review the issue case-by-case.
10. User Accounts
If you create an account:
11. Intellectual Property
All content on this website—including text, images, logos, designs, and product descriptions—is the property of Casimir’s - The Sweet Spot and protected by copyright and trademark law.
You may not copy, reproduce, or use our content without written permission.
12. Prohibited Uses
You agree not to use the website for:
We may block or restrict use of the site for violations.
13. Limitation of Liability
To the fullest extent permitted by law:
You use this website and its products at your own risk.
14. Indemnification
You agree to indemnify and hold Casimir’s - The Sweet Spot harmless from any claims arising from:
15. Governing Law
These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles.
Any disputes shall be handled in Wisconsin courts unless otherwise required by law.
16. Contact Information
For questions about these Terms or our policies, contact us at:
Casimir’s - The Sweet Spot
Address: 759 S. Saint Augustine Street Pulaski, WI 54162
Email: casmirsweetspot@gmail.com
We want you to love every treat you purchase from us. Because most of our products are perishable, please read the guidelines below.
Perishable Items
We cannot accept returns on any food items, including candy, freeze-dried candy, or ice cream products. This ensures safety and quality for all customers.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, melted, incorrect, or missing, please contact us within 48 hours of delivery. Provide your order number and photos of the product and packaging. After reviewing the issue, we may offer a replacement, store credit, or refund depending on the situation.
Order Cancellations
Orders may be canceled only if they have not yet been fulfilled. Orders that have already been packed or shipped cannot be canceled.
In-Store Purchases
All in-store food purchases are final. If there is an issue with a product purchased in-store, please visit or contact us within 48 hours so we can assist you.
Shipping Issues
Once your package is handed to USPS, delivery timing is outside our control. If a package is lost or shows no movement, contact us and we will help troubleshoot the issue and provide next steps.
For melted or heat-affected items, we will work with you individually to determine a fair solution based on the product type and weather conditions.
Non-Returnable Items
We do not accept returns on:
– Perishable products
– Opened or partially consumed items
– Gift cards
– Seasonal or clearance items
Contact Us
If you need help with an order, please email us at casimirsweetspot@gmail.com.
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